GC Boat Tours values and prioritises our guests safety and delivers an adventurous, authentic, affordable and personalised experience you'll love to share with family or friends.
Bring your sense of adventure. GC Boat Tours is an open boating experience. Unfortunately, our vessel is not suitable for wheelchairs, strollers or prams or guests with impaired mobility. We tour only in sheltered inland waterways. However, winds and tidal flows can make things a bumpy at times. You will be in an exposed natural environment with weather conditions which include sun, wind, salt spray and rain showers on occasions. We have a semi-enclosed area which offers some protection in case of wet weather. Flexible re-booking policy applies. GC Boat Tours offers guests bottled water. We carry spare water, sunscreen and hand sanitiser. We have optional extras including a delicious freshly prepared share plate, quality Australian sparking wine or BYO drinks. If you would like to add any extras please get in contact with us.
Comfortable beach-style footwear.
A hat which stays on in a breeze.
Apply sunscreen before you board.
Bring something warm to put on over the top for cool days or late afternoons.
Always bring a spray jacket and if rain showers are forecast your jacket should be able to keep you dry.
Children 3 years and older are welcome but must be accompanied by a parent or legal guardian. A minimum are of 3 years is required to ensure personal flotation devices (life jackets) are available for everyone on board. There is a maximum of three children (under 13 years of age) per booking. We recommend young children wear a personal flotation device at all times.
GC Boat Tours is licensed, fully insured and complies with all relevant environmental and maritime safety standards. Your safety is our first priority. We have a VHF radio to contact Marine Rescue in the unlikely event of an emergency situation. PFDs (life jackets) are an integral part of the safety equipment. It is recommended but not required that all children under 13 years wear a PFD at all times. Guests 13 years and older are not required to wear a PFD as we operate only in inland (sheltered) waters. Guests are welcome to wear a PFD if they prefer. Please advise your skipper / host. How to fit a PFD and where the PFDs are located on the vessel will be demonstrated in the safety briefing prior to departure.
No smoking or vaping applies at all times for all guests and crew while on board a tour, cruise or private charter.
GC Boat Tours is a Covid-safe operation. We specialise in small group (maximum 4 guests) tours, cruises and private charter services with only your partner or your group on board. We operate in an outdoor environment and comply with Queensland Tourism Industry Council Covid-safe guidelines. After each trip our boat is thoroughly cleaned with particular attention given to high touch surfaces. Depending upon Queensland Public Health Orders at the time, all guests aged 16 years and older may have to be fully vaccinated against COVID-19 to participate in tourism experiences. The GC Boat Tours skipper is COVID-19 vaccinated.
Boat touring is an outdoor activity which is affected by prevailing weather conditions. Please note terms and conditions including cancellation policy for tours, charters and gift cards.
If guest cancels or decides to postpone a tour or private charter. If the booking party decides to cancel or postpone please notify GC Boat Tours as early as possible. If notification by the guest who made the booking is received at least one day (24 hours) before scheduled departure time GC Boat Tours will attempt to re-schedule your booking (subject to availability), issue a gift card or fully refund the payment received including the value of any gift card that was applied to the booking. Bookings cancelled or postponed by the booking party less than twenty-four (24) hours (but more than 2 hours) prior to scheduled departure will incur a 20% cancellation fee. Cancellations less two (2) hours or less before scheduled departure will incur a 40% cancellation fee. No shows are not refunded. Cancellation fees will be deducted from any refund or re-issued gift card.
No partial refunds. Should a member of your group fail to join the tour or charter for any reason no partial refund is available. You are welcome to substitute another guest. However, due to safety regulations, GC Boat Tours must be informed. Safety regulations require an accurate record of guests on board.
If GC Boat Tours cancels or postpones a tour or private charter. Cancellations or postponements due to bad weather which may affect safety will be initiated by GC Boat Tours. If GC Boat Tours cancels or postpones due to forecast unsafe weather conditions, COVID restrictions, mechanical or other issues beyond its control we will contact the guest who booked for the group by phone or text message to advise. Under these circumstances we will attempt to re-schedule your booking (subject to availability), issue a gift card or refund the payment received by GC Boat Tours including the value of any gift card that was applied to the booking.
Gift cards. Gift cards do not have an expiry date. Gift cards are not refundable and must be applied to a GC Boat Tours booking or private charter. The booking system has a space on the checkout to enter the gift card code. The face value of the gift card is deducted from the total booking price and any difference must be settled before a booking can be processed. Each gift code is unique and may only be applied to one booking. There is no partial refund for any unused value on a gift card and a gift card cannot be used for more than one transaction.
GC Boat Tours welcomes and values feedback from our guests whether it is a concern, a complaint or a compliment. Please feel free to provide feedback to your skipper / host or use the form on the contact us tab. You may be asked to review your experience on Google, Trip Advisor or other website.
See CONTACT menu item for transport and parking options.
There is an additional charge for BYO drinks. Under Queensland State liquor licensing laws alcohol may be consumed or served to guests as part of a tour operation provided the guest is 18 years or older. There is a limit of two standard drinks per person as part of the tour experience, hence the option to bring your own (BYO) drinks (for persons 18 years or over only). You may be required to provide a photo ID which will be checked before you consume alcohol. GC Boat Tours is prohibited from the sale or provision of more than two standard drinks per adult. Guests are welcome to bring their own white wine, champaign, pre-mixed drinks, ciders or beer. No red wine to be consumed on board please. Please drink responsibly. In a marine environment intoxicated guests are a risk to themselves and to other guests. Due to safety concerns, GC Boat Tours reserves the right to refuse boarding to intoxicated guests and may remove guests who become intoxicated, without refund.